So here’s the thing, I saw this De Krom tennis training advertised everywhere online. Big promises, you know? “Revolutionize your game” and all that jazz. Honestly, I’m always looking to knock a few strokes off my handicap, felt kinda hopeful. Let me tell you how it actually went down.
Signing Up Was Too Easy
Found their website, clicked the big shiny button saying “Start Your Free Trial”. Filled out my name, email, phone number. They called me literally ten minutes later, super pushy guy. Wanted my credit card info immediately, saying spots were filling up fast. That kinda set off alarm bells, but I figured, it’s a free trial, right? Maybe it’s just aggressive marketing. Big mistake. I gave it over the phone. Done.
The “Free” Trial Shuffle
Supposedly, they set me up with a beginner session. Email confirmation says Monday, 4 PM. Showed up at the courts they listed… nothing. Empty courts. Checked the email again, fine print said location might change based on “coach availability.” Got another email 30 minutes AFTER the session was supposed to start: “Sorry! Coach Mike had an emergency! Rescheduled for Thursday, 10 AM.” Okay, emergency happens. Thursday rolls around, drove across town this time. Coach Dave showed up… 20 minutes late. Looked like he rolled out of bed.
The Actual Session? Meh.
He asked if I played before. I told him I’m rusty. He just tossed me a bucket of balls and pointed: “Just hit ’em over the net, get a feel.” That was it. Like, zero instruction. Maybe watched me hit five balls? Then said, “Okay, you got power. Let’s work on serve.” Spent five minutes mumbling about tossing the ball higher, but couldn’t demonstrate it consistently himself. Honestly? Felt like he was winging it. Session ended 10 minutes early. Felt rushed, pointless. Waste of gas and time.
The Billing Hassle Begins
Few days later, ding! Got a charge on my card for the full month! The free trial was supposed to be 14 days! Called their customer service. Got passed around like a hot potato. First guy tells me the trial is only 7 days. “Sir, read our Terms of Service.” Argument started. Finally got connected to some “manager,” who reluctantly agreed to refund the charge but insisted I had to “officially cancel” within my “remaining trial days.” More emails, another form online. Pure hassle. Why make this so damn difficult?
Tried Chatting with Other Students
While waiting at the courts for the no-show coach, met a couple others also waiting for De Krom sessions. Small talk time:
- One lady said she got charged for three weeks she never attended because her coach “disappeared.”
- A younger guy said he asked for intermediate drills but just gets the same beginner stuff every week.
- Both talked about coaches constantly changing and last-minute cancellations.
Sounds familiar, huh? Felt like I dodged a bullet getting out early.
Final Straw and Lesson Learned
Got an email after my “cancellation” confirmation: “Dear Valued Member! Your coach is unavailable next week, session moved to…” Valued member?? I literally just cancelled! Proof they don’t have a damn clue what’s going on in their own system. Absolute disorganization from start to finish. So, is De Krom Tennis Training good? Based on my experience talking to others there and the mess I went through? Stay far, far away. Looks fancy online, feels like a total dumpster fire in reality. Shiny adverts mean nothing. Learned that the hard way. Don’t let the website fool you like it did me.
